So fess up

[chokethewind]

Excuse me while I get righteous airline employee on you.

I don't take International calls, so I don't really have to deal with the mess going on overseas at the moment, but I've had enough angry people come through to me accidentally that I feel some of it.  I know it sucks.  I know it's horrible that we can't get people out until next week, that everything we have is either canceled or completely full, that your flight was canceled on Friday and we rebooked you for today and then that flight got canceled.  I know you're stuck in a foreign country running out of medicine and your kids are back here with nobody to watch them and you can't afford a hotel anymore so you're sleeping at an airport with no showers and you have to go to a funeral and you're missing your sister's wedding and you just want to get home and sleep in your own bed.

But do you really think we're holding planes back for our own benefit?  We're losing twenty million dollars a day, we are not trying to purposefully keep you from getting back home to your family.  What if our plane did fly and then it crashed?  Sleeping on a floor for five days is better than losing your life.

That being said, I know it sucks and I definitely don't blame people for complaining and most people have been relatively understanding, but I've had enough crazy people thinking that we're intentionally not flying for some twisted purpose of fucking them over that it's irritating.  Not that I don't understand where that particular belief stems from.  Because fucking you over, we can do.  But not in this case.

Anyway.  I talked to my supervisor about potentially transferring to the airport in Phoenix in August, and we found an opening.  I have to apply and interview, and chances are that the starting date is going to be way too early for when I plan on moving, but I'm trying to stay optimistic.  Not that I really want to work at the airport.  At all.  It's way easier to just push my mute button and talk trash when nobody can hear me, but you can't really press a mute button when you're talking to someone face to face.  Plus it's the airport.  Just.  No.  But I'll take what I can get to stay employed with American.  I was really apprehensive when I first took this job, but the company's been nothing but accepting and helpful and lenient, so I can't complain too much. 

And my cousin's getting married next year in Hawaii, and I'd really like to be able to afford to go.  First class.  Because I am shameless.

Comments

[arcanelegacy.livejournal.com]

I kind of love it (in a very 'oh god why are you people so stupid leave me the hell alone 'cause I can't do anything about this, no really I can't' kind of way) when people call in and complain about things like the volcano. Like you can REALLY do something about it.

[pintsizeninja.livejournal.com]

Oh, man. I so do not envy you right now. :\ I think it's completely ridiculous that people are getting so upset at the airlines, because there's nothing that you guys can do! As you said, it's costing millions upon millions of dollars each day that you're shut down. People just have to deal. It's a natural disaster. Yes, it sucks, but complaining to the airlines won't make the volcano stop spewing ash.

My sister is unfortunately stuck in Zurich (she was supposed to come home after spending 3 months there for a work assignment) so she's pretty pissed. But she also understands there's not much she can do and that she'll get home eventually. So many people would rather be reckless than be patient, I swear.

*BIG HUGS AND INTERNET COOKIES*

[mistyeyedreamer.livejournal.com]

Have to say, the first thing I thought of when I heard about all the airline troubles and international issues stemming from this was pretty much, "Ohgod, I hope she doesn't have to deal with all of this shit >_<" *hugs*